Support
If something breaks or you have a question about ATLAS, email us at the address below.
Contact email
atlaseyeview.admin@gmail.comWhat to expect
ATLAS is run by a small team. We reply as soon as we can, though it may take a few days.
Please include
- The email address on your account
- Which screen or feature had the problem
- When it happened, plus your device and browser
- A screenshot, if you can
Managing or canceling Pro
In the app, open the account menu (top right) and choose 'Manage subscription' to open the Stripe billing portal. There you can update your payment method or cancel. If you cancel, Pro stays active until the end of the period you already paid for.
Refunds
For a refund, email the support address above. We will check your subscription and payment record and get back to you.
Support ATLAS
ATLAS runs on paid data APIs, map licenses and hosting. Ko-fi support goes entirely to those running costs — the $5,000 goal covers roughly 12 months of operations.
Before you write
Feature-by-feature explanations are in Help, and how data is handled is in the Privacy Policy.